Kayla Callahan oversees our Adult Services, including the Hartford and Waterbury Reentry Welcome Centers, Resettlement Program, Work Release Program, and Community Service Program at Hartford Community Court. Kayla has been Program Operations Director since 2021, and with CPA since 2012.
Prior to her promotion, Kayla was Program Manager for CPA’s Manchester Alternative in the Community (AIC) Program from 2015 to 2021. Under Kayla’s leadership, the staff at the Manchester AIC successfully met program outcomes while embracing a strengths-based culture. This success resulted in high-quality and impactful services for our participants.
In addition to her Program Manager responsibilities, Kayla has taken on many additional duties. She provides oversight for CPA’s services at the Best Chance (reentry career training) Program, operated by lead partner, Capital Workforce Partners. She has also been the agency’s Liaison to several companies providing training and employment for our participants, including Ferguson Electric and Amazon. Kayla has built solid relationships with funders, community partners, and agency staff. She is the ultimate team player, always going above and beyond to meet our participants’ needs and accomplish the tasks at hand.
Kayla joined CPA in 2012 as an Intervention Specialist at the Manchester AIC, where she achieved Program Champion status in all of the intervention groups she facilitated. She later transitioned to Case Manager in Manchester and then moved to our Hartford AIC as Supervising Case Manager before returning to Manchester as the Program Manager.
Kayla graduated from Central Connecticut State University (CCSU) with a bachelor’s degree in Psychology. She has completed coursework at CCSU that will lead to her master’s degree in Criminal Justice. Kayla serves as Secretary on the Executive Board of the Manchester Community Service Council and is also a member of the Best Chance Program Advisory Council.